Returns & Exchanges

At Swyft, we want you to love your home, which is why we offer a 100-day trial period on all furniture items. If you are not completely satisfied, we will arrange a collection and provide a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your customer portal or contact our support team within 100 days of delivery to start your return process.

• 2.
  Prepare for Collection

  Ensure the item is disassembled and placed back in its original packaging to ensure it remains protected during transit.

• 3.
  Schedule a Pickup

  Choose a convenient date for our specialized white-glove courier service to collect the item directly from your room of choice.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.